Are you an electrical engineer? Great, then support us!

Join us, become part of a great team and enjoy the advantages that working at PROGNOST Systems offers you. We are looking for you as

Technical Customer Support Representative / Electrical Engineer (m/f/d) in Customer Support department

as soon as possible for our headquarters in Rheine.

Go ahead and apply directly as Technical Customer Support Representative / Electrical Engineer (m/f/d) in Customer Support.

Your tasks:

  • Customer support for troubleshooting – via remote maintenance or on-site
  • Collaboration with the development and quality management departments to identify and fix critical errors
  • Handling and resolving technically complex cases in cooperation with 1st-level support
  • Creating and maintaining manuals and checklists for repair and maintenance
  • Independent execution of service assignments

Your qualifications / requirements:

  • Completed studies in electrical engineering or electronics or a comparable qualification
  • Good knowledge of network and computer technology
  • Good knowledge of industrial measurement technology and bus systems
  • Proficient in using MS Office and remote maintenance tools
  • Knowledge of machine monitoring is a great advantage
  • Fluent in German and English, both written and spoken

We offer you:

  • A company culture where participation is encouraged and work is enjoyable
  • Room for personal development and responsibility in a growing company
  • Committed colleagues who want to grow together with you
  • You work mostly self-organized with a high degree of freedom and initiative. This work requires your presence at our location in Rheine with manageable, worldwide travel
  • Responsible tasks in an innovative, dynamic, and successful company

Benefits that count:

  • A secure job in a growth-oriented, internationally active company
  • Flexible working hours and home office option
  • 30 days holiday
  • Special leave for voluntary work
  • Attractive remuneration
  • Tax-free grants such as Pluxee restaurant passes and fuel vouchers possible
  • Business bike: as a classic bike or fast e-bike, depending on your wishes
  • Colleagues with a strong team player mentality
  • Regular training opportunities (external and internal coachings, foreign language training) and plenty of room for personal development
  • Group accident insurance

10 more reasons to get started at PROGNOST Systems:

  • The best team – great working atmosphere
  • Full order books
  • Modern and energy-efficient building (air conditioning in the offices and production)
  • 2-3 people per office
  • Height-adjustable desks in the office
  • Professional tools, equipment and workwear
  • Table soccer and table tennis during breaks
  • Great company events (summer party, Christmas party, BBQ, and more team building events)
  • Charging Station for electric cars
  • An orchard

We look forward to receiving your application!

That’s us:

PROGNOST Systems GmbH is part of the Burckhardt Compression AG Group and is a global leader in the field of automated condition monitoring and efficient protection of people, the environment and piston/turbomachinery as well as complex transmissions.

For more than 20 years, our products and services have enjoyed an excellent reputation worldwide in a market with the highest demands. At our locations in Rheine (DE), Houston (USA) and Abu Dhabi (UAE), 115 motivated employees work in an international environment.

In this way, we stand for optimal energy utilization and help to secure the energy supply in the future. With our state-of-the-art systems, we support our customers in the production, storage and use of LNG, hydrogen, and biofuels. In this way, we make an important contribution to the critical infrastructure of energy supply.